What are the primary troubleshooting steps for a device that appears offline?

Created by CS ADS, Modified on Mon, 27 Apr at 3:53 PM by CS ADS

You must verify that the device is registered in the DMS, check if the battery is exhausted, if the LED signal is blinking red at 5Hz (Wi-Fi connection failed), and ensure the network firewall allows HTTPS traffic to the DMS URL.

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