Wi-Fi connection unsuccessful issue

Step 1. Test a different new router and SSID outside your organization.

Step 2. Use your phone as a hotspot.

Step 3. Contact the Cloud Poster Support team with a screenshot of the ePaper Tool App or a video demonstrating your operation process.

Note 1: Certain organizations implement security policies and protective measures on their Wi-Fi.

Note 2: For internet-related issues, please consult the internet settings table for guidance.