If your login attempt fails after inputting your Cloud Poster account credentials, please follow the steps outlined below.

Step 1: Verify the login account

• The login account needs to be confirmed as having passed Microsoft authorization.

Step 2: Alter internet environment

• Switch the internet connection to a personal hotspot outside your organization.

Step 3: Contact Cloud Poster Support Team

• If the issue persists after performing the above steps, contact the Support team at support@mail.cloudposter.net